The Definitive Carpet Training Manual The Ultimate Carpet Manufacturing, Inspection and Claims Training Manual… was written to provide in-depth and detailed information related to carpet manufacturing, fibers, construction, coloration, backing systems, cleaning and maintenance and common causes of claims. Whether you’re a seasoned professional or a newcomer to the flooring industry, this book will be your constant reference guide.

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"I have worked with Floor Detective for years. I always know that I can trust their findings. Floor Detective provides the knowledge and expertise that puts my mind at ease when discussing the issues with my customers.

This same expertise is readily available through We use it as a company to train our sales, operations and installation staff about issues they may see on the job sites. We also use it to educate our customers about a problem they may be having. We've shown them examples of sidematch, cornrowing, snags, etc, so they understand what they are experiencing. It's such a valuable resource that Carpet One as a whole recommends it to their members. Try explaining waterpooling to your customer without something like this tool to back you up!"

Elizabeth Johnson
Johnson Carpet One Floor & Home