David Craig

• Folsom, CA • 916.850.9726 • dcraig@flooringspecialists.biz

Certified Flooring Specialist

• Inspector • Technical Analyst • Corrective Specialist •

Accomplished flooring inspector with many certifications and extensive knowledge of installed flooring systems based on 18 years of experience as an installer with the ability to determine product failures from installation errors. Well, verse applying industry standards to assist in explaining the cause of floor covering issues and accurately communicating inspection results in a written format.

Core Competencies

• Customer Service • Technical Training • Teaching • Computer literate
  • Organized • Self-motivated

Certifications

The extensive list of certifications is available upon request. Examples of certifying organizations include the following:

National Wood Flooring Association (NWFA) Inspection Cleaning and Restoration Certification (IICRC)

Licenses

CA Contractor License C-54-Ceramic Tile & Stone CA Contractor License C-15-Floor Covering

Experience

Owner/Operator, Flooring Specialists, Folsom, CA, 2015-present

Flooring Specialists provides certified flooring inspections, consulting, and expert witness services.

• This business provides certified flooring inspections. As a sole proprietor, I conduct investigations in Northern California and parts of Nevada. Extensive certifications assure up-to-date knowledge of flooring materials, specifications, and installation practices.
• Manages day-to-day business operations—scheduling and providing flooring inspections, marketing, financials, customer service, and inspection reports and recommendations development.
• Examines installed flooring systems to assess concerns and provide a report applying industry standards to determine causation. Skilled at interpreting and communicating the application of installation instructions, warranties, and maintenance publications about installation systems.
• Provides consulting services assisting in material specifications to ensure proper product use and installation methods to ensure long-term project performance.

David Craig

Owner/Operator, A-1 Flooring, Inc. Folsom, CA, 2006-2015

1. 1. Flooring provided flooring installation services.

1. 1. • Established and grew the flooring installation business from one to over 30 employees in nine years. Provided day-to-day operation of business—development of strategic business planning, personnel management, staffing, training management, assigning duties, marketing, payroll, scheduling, estimating, communication with clients, and quality control.
      • I provided training in services and installation best practices.
      • Assess and correct complex flooring problems.
      • Write detailed instructions for technicians to follow as corrective procedures.

Owner/Operator, The Carpet Man, Stockton, CA, 2002-2006

The Carpet Man installed carpet, hardwood, and vinyl.

1. 1. • After obtaining a contractor’s license, I provided flooring installation services. I developed relationships with clients and provided various installation services as a combination installer for local retailers.
      • I Established organizational and communication skills while practicing in-depth installation projects from start to finish.

Installer, Lead Technician, California Floor Covering, Stockton, CA 1993-2002

1. 1. • Based on my expertise, I was assigned to provide installation services to clients with complex service needs. This required weekly interaction with many clients and the ability to remove and reinstall any marketed material.
      • Assignment of assigning and correcting projects for other technicians became standard practice.

Apprentice/Installer, Pinnell’s Flooring, Lodi, CA, 1991-1993

1. 1. • Gained experience with flooring installation by apprenticing with old-school installers who served formal apprenticeships. My daily assignments with different technicians allowed me to learn numerous methods for individual tasks.
      • I assisted my assigned team members with installation and all aspects of hands-on experience. Additional assignments consist of project corrections, including plank replacements, seam repairs, and punch list items on larger projects.
      • Establishing myself as competent and trusted as a journey-level combination technician.

Apprentice, Artistic Floors, Las Vegas, NV, 1989-1991

1. 1. • Worked as a flooring installation apprentice and demonstrated the ability to use all needed tools proficiently. I showed an interest in learning with a self-motivated personality and earned advancement quickly.
      • Learned to measure/layout areas for installation, cut materials to fit, and communicate with clients.