Michael Hetts807 Azure Court 724-316-5115Cranberry Township, PA 16066 michaelhetts@gmail.comFLOORING INDUSTRY EXPERIENCE AND CREDENTIALS

•  Inspector, Sales Manager, Technical Manager, and installation crew owner-operator-installer
• Flooring Consultants and Inspection Training Services (FCITS, #1990)
• Certified Hard Surface, Hardwood, and Resilient Flooring Inspector
• Institute of Inspection Cleaning and Restoration Certification (IICRC, #70004603)
• Certified Carpet Cleaning Technician (CCT)
• Certified Repair and Reinstallation Technician (RRT)
• Senior Carpet Inspector (SCI)
• International Certified Flooring Installers (CFI)
• Certified Master Installer #30 CFI Senior Certifier Served on CFI National Board of Directors
• Carpet and Rug Institute (CRI)
• Carpet Installation Standard Rewrite Committee for CRI standards 104 and 105
• Published columnist in Floor Covering Installer magazine: A Carpet Installer’s Notebook

EMPLOYMENT HISTORYMICHAEL HETTS & SONS, LLC CRANBERRY TWP, PAINDEPENDENT SALES AGENCY 2012 – PRESENT

• Representative for various manufacturers, including Traxx Corp, Contect North America, Base King/EnviroStix.
• Sales support activities, including product training for distributors’ sales staff, end-user sales calls, onsite product demonstrations, training, and technical support.

CRAIN CUTTER CO. CRANBERRY TWP, PAREGIONAL SALES MANAGER 1994 – 2012

• Sales responsibilities for 13 U.S. states, Ontario, Quebec, and the Maritime Provinces.
• Managed marketing, technical support, training, and installation clinics.

ROBERTS CONSOLIDATED INDUSTRIES CHICAGO, ILREGIONAL TECHNICAL MANAGER 1991 – 1994

• Technical duties focused primarily on adhesives, tools, seaming, double-glue installations, distributor product training, and support.
• He led clinics in formats including 8-hour schools, 2-3 hour seminars, and 1-hour classes.
• Additional technical support includes onsite training, end-user sales calls, and job inspections.

SMILING TIGER ENTERPRISES, INC. CHICAGO, ILOWNER-OPERATOR-INSTALLER 1980 – 1991

• Owner of installation service for high-end residential, designer, and commercial markets.
• Job specifying, estimating, bid preparation, design assistance, hiring, training, and managing installation crews.

SUBCONTRACTED CARPET INSTALLER 1975 – 1980LEON BELOIAN RUG CO. – CARPET INSTALLER 1970 – 1974